More activity is not always the fix. Sometimes the real problem is what happens after somebody notices you.
iHeartMedia is a digital marketing agency in Durban helping businesses across South Africa connect Google Ads, SEO, web development, social media, lead generation and CRM follow-up into one customer journey.
Where is it breaking?
That usually isn’t a reach problem. It’s a clarity, trust or conversion problem. More impressions won’t fix a journey that gives people no compelling reason to take the next step.
Relevant areas
That points to targeting, search intent or what happens after the click. Google Ads and SEO should attract people who can actually become customers, not just increase visitor numbers.
Relevant areas
A website can look polished and still be terrible at conversion. The offer needs to be clear, trust needs to build quickly, and the visitor needs a compelling next step.
Relevant areas
Marketing does not end when an enquiry arrives. Fast follow-up, useful context and a connected CRM process can be the difference between a new lead and an actual sales conversation.
Relevant areas
What we actually do
We connect the channels that matter instead of treating them like separate jobs. From Google Ads and SEO to websites, social media, ecommerce, lead generation and CRM systems, every piece should move the customer closer to action.
Reach people already looking for what you sell through Google Ads management and search engine optimisation built around real buying intent.
→ 02Turn attention into enquiries and sales with web development, conversion-focused websites and ecommerce experiences that make the next step obvious.
→ 03Build recognition through social media marketing, content and video that makes the right people stop, think, feel something or send it to someone else.
→ 04Connect lead generation with CRM portals, automation and smarter handovers so opportunities do not disappear between marketing and sales.
→The customer journey
Click through the journey to see where businesses usually lose momentum, and what needs to change before more clicks become more customers.
Seen → Understood → Trusted → Contacted. That is the journey.
No vanity dashboards. Just the moments that move somebody closer to becoming a customer.
Selected Work
A small look at how we turn different business problems into websites, campaigns and digital journeys that do something useful.
A full recruitment website built around clearer positioning, searchable opportunities and a smoother journey for both candidates and hiring businesses.
Latest Thinking
Three articles on weak enquiries, broken customer journeys and slow follow-up.
Ready when you are
Tell us what is getting in the way. Pick one problem or five. We will start with what is actually costing you business.
If lead quality is the problem
We look at targeting, intent, landing experience and what happens after the enquiry so sales gets a better starting point.
No 14-field form. No “we’ll circle back.” Just the useful stuff.
Thank you — brief received
Your brief is officially in motion. We have the problems you selected, your urgency and the business context. Now we can focus on what deserves attention first and where the fastest gains are likely to come from.
because your business is doing something online
But it’s not turning attention into action.
Traffic without intent.
Content without direction.
Ads without follow-through.
because your business is doing something online
But it’s not turning attention into action.
That’s not a visibility problem.
That’s a conversion problem.
Conversion-focused websites.
Campaigns that generated enquiries.
Video designed to capture attention.
Live broadcasts that build credibility.
Termicon (PTY) LTD
"So it's been a little more than 16 months that we have entrusted Iheartmedia with our SEO campaign. To say that they have exceeded our expectations would be the understatement of the year. The assistance we have had from the team has been precise, efficient and of the highest quality. I would like to personally thank Jana Viljoen & Jubal Chetty for the great work and always being only a phone call away to help us out. No.1 in our books."
Azura Beauty Bar
"I heart media, is an incredible company to work with. After my initial consult with the team, it was easy to understand how they easily captured the essence of my company and produced an amazing site to reflect that. The team is amazing at accommodating my vision and creating breathtaking work. Also, pricing is amazing and as a small business owner that makes a huge difference!!"
Pestatermite Pest Control & Hygiene Specialists CC
"If you are looking for someone to help you boost your business, then Iheartmedia is perfect for you. They not only take care of their clients in a professional manner, but also put in that very personal, warm and welcoming feeling & touch. Professionalism & effectiveness 100%."
Hatfield VW Northcliff
"The experience was amazing from the start of the setup of our campaigns with exceptional results in the first week of business. They have taken our business to all regions of Africa whereby now we have a high demand for our services. I would recommend iHeartMedia to be your first choice in pushing the boundaries in your business."
Chosen Digital (Pty) Ltd
"Within 7 days I had a professional website and videos with all the creative branding you would expect from a media agency ! I have been looking for a media partner for more than a year now and I am so happy I found my team."
SGS & Maintenance Services
"Amazing service from iheartmedia. Jubal the founder of the company and his team have been excellent from the time I made contact right until the end product. They have given excellent advice especially for a business owner that just wanted a cost effective ti e solution but wanted to see results. I am already reaping the rewards as it has added so much value and professionalism to my offering. . Tx for taking my company to new heights and looking forward to more advice from you and your team."
Aroma Italiano
"Great experience , Professional work and fast delivery I received a video demo for my Coffe in 2 days and I was impressed with the work done.. definitely I’ll come back to you guys Well done Iheartmedia! All the best in your journey"
